Privacy Policy

Last Updated: January 2026

Surfing in Victoria ("we," "us," "our," or "Company") operates the surfinginvictoria.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all related pages, subdomains, and associated mobile applications (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing or using Surfing in Victoria, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

Information We Collect

We collect information in the following ways:

• Personal Information: Name, email address, phone number, and other contact details you voluntarily provide when registering, subscribing, or contacting us.
• Technical Information: IP address, browser type, operating system, and device identifiers automatically collected when you access the Site.
• Usage Data: Pages visited, links clicked, time spent on pages, referral sources, and other browsing behavior.
• Cookies: Information stored through cookies and similar tracking technologies (see Cookie Policy section below).
• Affiliate Tracking Data: Information related to affiliate links clicked, referrals, and conversions for affiliate commission purposes.

How We Use Information

We use the collected information for the following purposes:

• Analytics and performance monitoring to understand how users interact with the Site.
• Affiliate tracking and commission calculation for partner casinos and gambling operators.
• Sending newsletters, promotional updates, and marketing communications (with your consent).
• Site improvement, optimization, and troubleshooting technical issues.
• Compliance with legal obligations and fraud prevention.
• Personalizing user experience and content recommendations.

Cookie Policy

Types of Cookies We Use:

• Essential Cookies: Required for the Site to function properly (e.g., session management).
• Analytics Cookies: Used to track user behavior and Site performance through services like Google Analytics.
• Affiliate Cookies: Track affiliate referrals and commissions from partner casinos.
• Marketing Cookies: Used for retargeting and displaying personalized advertisements.
• Third-Party Cookies: Set by our partners and service providers.

Opt-Out Options: You can disable cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling certain cookies may affect Site functionality. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

Third-Party Links

Our Site contains links to third-party websites, including online casinos, poker machines (pokies) operators, and affiliate partners. We are not responsible for the privacy practices, content, or policies of these external websites. We strongly encourage you to review the privacy policies of any third-party sites before providing your personal information or engaging in gambling activities.

Your interactions with linked casinos and operators are governed by their respective terms and privacy policies, not ours. We do not endorse or control the content, security, or practices of third-party gambling sites.

Your Rights

Under Australian Privacy Principles (APPs) and applicable privacy legislation, you have the right to:

• Access your personal information held by us.
• Request correction of inaccurate or incomplete personal information.
• Request deletion of your personal information (subject to legal obligations).
• Opt-out of marketing communications and promotional emails.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the Privacy Act 1988 (Cth).
• Request information about how your data is processed and used.

If you are an EU resident, you may have additional rights under the General Data Protection Regulation (GDPR). If you are a US resident, you may have rights under the California Consumer Privacy Act (CCPA) or other state privacy laws.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Typically:

• Personal information provided through contact forms is retained for 3 years.
• Affiliate tracking data is retained for 12-24 months for commission verification purposes.
• Analytics and usage data is retained for 26 months.
• Cookie data is retained according to individual cookie expiration settings.

You may request deletion of your personal information at any time, subject to our legal obligations and affiliate tracking requirements.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@surfinginvictoria.com

We will respond to privacy inquiries within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.